What our Customers say...
Why SERVPRO Testimonials
I work at a property management company. If any ask me for any recommendations on a restoration company nearby, SERVPRO of Irwindale/Baldwin Park will be the one for sure. They were at the property the next day after I reached out to them. Christina was my initial contact and throughout the entire process, she helped me set everything up, explained payments, and make sure we are on track. When our insurance adjuster wouldn't respond back to my phone calls or emails, Joe who is assigned at our property assisted me in getting a response back from them. He helped us to get the unit back on the market like the fire/water damage never happened. We are grateful to have Christina and Joe assisting us throughout this crazy journey with our insurance company.
There are water/fire/mold remediation companies... and then there is SERVPRO of Irwindale / Baldwin Park. This franchise is independently owned by a local family, and you really feel that personal touch when dealing with the owner, Joe.
Having the HUGE team of SERVPRO behind them allows for Joe and his crew to respond to fire & water damage emergencies quicker than the other guys. In situations like these, minutes count. That's what makes SERVPRO of Irwindale / Baldwin Park the best choice for the quickest response.
Honestly, water/fire/mold damage sucks. Joe and his team handle everything for you, from start to finish. They even deal with the insurance companies directly, which is a huge relief for most homeowners, who already have so much on their plate when accidents like this happen.
I HIGHLY recommend Joe and the SERVPRO of Irwindale / Baldwin Park team.
SERVPRO has been super responsive for my clients that I've referred to them. I'm a Farmers Insurance Agent and I have vendors that visit my office constantly to refer business to them. I always tell them the same line "SERVPRO is my #1, if they drop the ball I'll look for someone else to complete the job." I have yet to look for someone else because SERVPRO, especially the Baldwin Park location has been on top of their game with every call. Thanks to Joe and his team for always bringing the best service to my clients.
Justin communicated very clearly the process for remediation. I appreciated the confirmation of appointments and process from Marlene.
Justin & team were great. Hopefully we'll never have to use SERVPRO services again but if we do... you all are awesome.
The crew that was sent out did an amazing job.
They were polite and professional.
We were very impressed with the overall service we received. The workers were prompt, effective, and courteous. We felt all our needs were met in a timely manner. Thank you for helping my family repair our home.
Everything was really great.