What our Customers say...
Water Damage Testimonials
Great service & team, prompt responses, and did a great job to dry/clean up my pinhole leak damage from a pipe in the ceiling. Reconstruction was done professionally while I was able to work upstairs... they removed popcorn, replaced it with texture ceiling, and painted/cleaned it up. Recommended!
Coming home to a flooded bathroom was not how I expected to end my year, but with the help of Peter, he helped me with all the questions and concerns I had. Thank you Peter for being great at what you do and helping me ease through this hectic process.
Recently my water heater leaked and needless to say, I had some water damage in my home...including mold. My homeowner's insurance company sent SERVPRO out to do the mold remediation. I have to say that hands down, ALL of the SERVPRO employees whom I had contact with were extremely professional and easy to get along with. Amid this Covid-19 pandemic, where they find themselves extremely busy doing Covid-19 sanitation/clean-up, I honestly felt like I too was a priority. No questions I had were too dumb to answer. Each and every one of them took their time to explain and made sure I understood the work that was to be done. It has been a long time since I have experienced such outstanding customer service. It's the little things that count: they were always on time, honest and forthcoming about the work that was to be done, and they called back if I had questions or concerns. These guys are the best!!!
2019 was not a good start for my family. We got hit with major disaster to our home, the floor was destroyed with the original hard wood floor from water damage under the crawlspace. The same day, I called my home insurance to file my claim, and SERVPRO sent Justin who came to my house and assessed the damage. It kind of eased the pain knowing someone is there to help you when things like this happen. SERVPRO is a Professional and Very Reliable Company. The only thing I didn't like was that my insurance doesn't cover mold so I had to pay that out of pocket, but other than that SERVPRO is 10 out of 10 in my grade.
The team was very professional and courteous.
Very satisfied. Thought each and every team member was professional. Always prompt.
Thank you so much! You guys have done a fantastic job with everything! A+
Pete and his team were fantastic. Always on time, full of info, and very clean. I am so thankful for our SERVPRO rescue team that stayed with us for the entire process. The guys were very nice and worked with my schedule... For being stuck in a disaster, our SERVPRO team really made it much easier to deal with. Thank you!!
Their employees have excellent customer service, highly knowledgeable. They were actually always on time with the appointments. Overall, I'm fully satisfied with the service.
You guys are awesome!
Continue the presented professionalism which makes the job process seamless. Thank you to Peter and the entire team!!
Everything was done efficiently and on time. Everyone was very helpful if needed I would use SERVPRO again and recommend them to anyone. Thank you for everything.
I had water damage in my house and Joe was the consummate professional. He was honest, respectful, responsible, efficient and a pleasure to work with. I would HIGHLY recommended Joe to anyone who is looking for help with water or fire damage.
Perfect professionalism of all service reps!
"[My client] was very happy with the quick response from your team and how smoothly the clean up went. When it happened, she thought she would mop up the mess and be done. She had not considered the underlying problems until we chatted. Thank you and your team for another job well done."
Service/work performed was great!
Our plumber recommended SERVPRO of Glendora/San Dimas & Irwindale/Baldwin Park for water damage we incurred from a neighbors leaking drain pipe. They arrived the same day and started work promptly. Their staff is efficient, thorough and courteous. I would enthusiastically recommend them.
Very knowledgeable and courteous. They were all very helpful to us and went the extra mile to address our concerns. I will definitely recommend SERVPRO Irwindale/Baldwin Park to others.
I came home one day to find my living room flooded due to a washing machine malfunction in my next door neighbor's unit. My insurance company called SERVPRO who came out immediately, determined what needed to be done and set about doing it.
The team was thorough, paid attention to details, and was professional and friendly.
I would definitely use this company again and recommend them to others.
Everything was really great.