A Water Leak in the Middle of the Home

7/21/2022 (Permalink)

The water leak affected the ceiling right below it.

We recently received a call from a tenant that experienced water damage. The home was a multi- unit three story condo where the toilet had overflowed on the second floor. Because it took place in the middle of the building the water was able to spread into the lower level as well. By the time the tenant took action, the damage had become extensive.

It affected the restroom's tile floor and vanities and the flooring in two nearby closets. It had also reached the living room and kitchen areas where the laminate flooring and lower walls were damaged. On the lower level it reached the entrance of the home and the garage; the ceiling in between the floors ended up being damaged as well. The tenants insurance reached out to us about the situation and we were happy to help. When we arrived we set up drying equipment  and packed the necessary materials. We drilled wall cavities to allow the air flow to be more effective and speeden up the drying process. We removed some of the laminate flooring that was not salvageable and set up a containment in the affected areas so that possible contamination did not spread. We kept in contact with the insurance on behalf of the property owner the entire time and our Project Manager regularly monitored the restoration process. The tenant was impressed on how rapidly we proceeded, how we were handling the situation and with the convenience of the process.

SERVPRO of Irwindale/Baldwin Park specializes in dealing with water damage. We will aim to arrive quickly to assist and try to make the entire process as easy as possible. If you need our help just reach out to us at (626)852-9922 we always want to help. We are also available 24 hours a day, 7 days a week, 365 days per year.